Data retention policy
We may collect browsing information from all visitors to the Website and users of our Service, including the visitor’s browser type, language preference, referring site, and the date and time of each visitor request. We may also collect potentially personally-identifying information like Internet Protocol (IP) addresses.
If you log in to Observable, we may require additional information: a valid email address, name, avatar image, biographical paragraph, and an account name from a supported identity provider.
If you sign up for a Team Account, we may require additional information: a valid business name, a business URL, a designated User to act as an owner of the team, and valid payment information.
“User Personal Information” is any information about one of our users which could, alone or together with other information, personally identify him or her. Information such as a user name, an email address, a real name, and a photograph are examples of “User Personal Information.”
User Personal Information does not include aggregated, non-personally identifying information. We may use aggregated, non-personally identifying information for any lawful purpose, including, but not limited to, operating, improving, marketing, and optimizing our website and service.
Data archiving and removal policy
Upon deletion of a User or Team Account, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your full profile, the Content of your private notebooks, your Secrets, and any other private information stored on Observable within 90 days of receiving the deletion request or termination (though some information may remain in encrypted backups). This information cannot be recovered once your account is deleted. However, we will not delete Content that you have contributed to other Users’ notebooks or that other Users have forked from your notebooks. This is described in Section K.2 of our Terms of Service.
Data storage policy
User-Generated Content is stored in our internal databases hosted in the United States by third party providers administered by Observable. Sensitive Data (Secrets, Database Credentials and API Keys) are encrypted in our internal database. Observable does not store User-Generated Content on removable media devices. We retain monthly backups of our production database at our hosting provider.
Data center location(s)
United States
Data hosting details
User-Generated Content is stored in our internal databases hosted in the United States by third party providers administered by Observable. Sensitive Data (Secrets, Database Credentials and API Keys) are encrypted in our internal database. Observable does not store User-Generated Content on removable media devices. We retain monthly backups of our production database at our hosting provider.
Data hosting company
AWS, Heroku
App/service has sub-processors
yes
Guidelines for sub-processors